Non-Emergency Medical Transportation

What is Non-Emergency Transportation?

Non-Emergent Medical Transportation (NEMT) is transportation to and from covered non-emergency medical appointments and services; if it is a Medicaid approved appointment we can get you there. With our fleet of over 40 vehicles, we can make sure that our clients make it to and from their appointments on time.

Types of Transportation Available in Pueblo
Bus	Citi Lift
Mobility Van	Taxicab
Private Vehicle	Non-Emergency Vehicle
Mileage Reimbursement

DOWNLOAD HERE >>>Medical Certificate of Transportation Service Form

Transportation Information

FAQs

Your client may be eligible if they have a current Medicaid Insurance ID and are going to a Medicaid approved appointment.
To help us serve you better, please schedule your ride at least 24 hours in advance by calling 719-544-3231 between 8:00 AM and 4:00 PM, Monday through Friday. This allows us the necessary time to arrange your transportation efficiently.
If it is after normal business hours, call our dispatch at 719-543-2525.
Schedule A Ride Online
If you need to cancel a ride, please call at least two hours before your scheduled pick-up time at 719-544-3231.
If it is after normal business hours, call our dispatch at 719-543-2525.
We provide transportation assistance for those services covered by Medicaid. We cannot transport to services not covered under the Medicaid program.
The attending Physician, Physician’s Assistant, Nurse Practitioner, Therapist, or licensed healthcare professional must complete and sign the Medical Certificate of Transportation Services.
If a client lives beyond 25 miles from the Medical Provider then the additional 25 mile form must be filled out, which is found within the
Medical Certificate of Transportation Service Form
When you call us for a ride, we will give you the timeframe you should be ready to be picked up by. For shared rides, you may be asked to be ready earlier than expected. Unexpected delays may occur due to traffic or weather conditions.

How Do I Schedule A Ride?

Once approved, please call at least 48 hours before your appointment to schedule a ride. Reservation hours are Monday to Friday, 8:00 AM - 4:00 PM. To cancel a scheduled ride, please call at least two hours before your scheduled pick-up.
Our office is open Monday to Friday, 8:00 AM - 4:00 PM, for any questions, cancellations, or urgent care appointments. Urgent appointments are scheduled based on availability; therefore trips are not always guaranteed.

Schedule A Ride Online

DRIVERS AND APPOINTMENTS AVAILABLE 24/7

Business Hours Numbers

719-544-3231 719-543-2525

Office Hours: M-F 8:00AM-4:00PM

After Business Hours Number

719-543-2525

Eligible Places of Services

Transportation of clients to/from a Medicaid enrolled provider to a Colorado Medicaid covered service.
All regions on the map highligted in green are within the jurisdiction of Golden Gate Manor in the State of Colorado. We happily service anyone within our serviceable area.
Click on the map, or zoom in if you're on a mobile device, to see an expanded version.
Give us a call at 719-544-3231 for eligibility in your county. If after hours, call 719-543-2525.

Safe DriversCamera Equipped Vehicles

There are both front and rear facing cameras installed in all of our company vehicles. They have the added benefit of ensuring our drivers are not distracted. In addition, they will be documenting any events that may occur while a client is utilizing our services.

Vehicles equipped with front and back facing cameras